OUR WORK | PROJECT PORTFOLIO
At Richcrown Agency, we bring businesses to life with perfect digital solutions. From AI automation to eCommerce growth strategies, we help brands automate Business operations, enhance customer engagement and management, and drive more conversions.
We believe in Custom solutions—each project is designed to fit the unique needs of our clients, ensuring they stay ahead in an ever-evolving digital landscape. Whether it's an AI customer support system, a high-converting Ecommerce store, or an automated sales funnel, our work speaks for itself.
Flawless Roofing Company – AI Voice Agent & Appointment Automation
​Flawless Roofing Company specializes in repairing all types of roofing sheets, regardless of their age or condition. To enhance their customer engagement and automate their booking process, we implemented a smart AI Voice Agent capable of handling outbound calls to potential customers. This AI-driven system engages leads in natural conversations, answering their questions and guiding them toward scheduling an appointment. To complement this, we also developed an automated appointment booking system, ensuring that every scheduled repair is properly recorded and managed efficiently. Our collaboration focused on; AI Voice Agent Implementation – Automating outbound customer calls for appointment scheduling. Conversational AI for Customer Engagement – Guiding leads seamlessly toward booking a service. Appointment Booking System Integration – Ensuring smooth scheduling and management of roofing repair appointments. ​ With this automation, Flawless Roofing Company now enjoys increased customer conversions, improved scheduling efficiency, and a more Automated service workflow
Ateletrim – Voice AI Agent for 24/7 Fitness Store Support & Sales Navigation
Atheletrim is a growing eCommerce brand in the fitness and wellness niche, offering a curated range of workout gear, supplements, and training accessories. To enhance the customer experience and boost on-site engagement, we built and deployed a Voice AI Agent designed specifically for fitness shoppers. This intelligent voice assistant acts as a 24/7 support agent, helping visitors find products, get sizing and usage recommendations, and even assist through checkout — all via natural, voice-based conversations. Our work on Atheletrim focused on: Voice AI Agent Implementation – Giving fitness shoppers an intuitive, hands-free way to interact with the store. Conversational Navigation & Product Discovery – Helping users find the right products based on their fitness goals, preferences, or use cases. Integration with Shopify Data – Pulling real-time product information and assisting with common queries like delivery time, stock availability, and sizing help. Memory & Follow-Up Logic – Equipping the assistant with short-term memory for smoother conversations and consistent responses. With this solution, Atheletrim now offers a more personalized and interactive shopping experience, reducing drop-offs, increasing time-on-site, and improving customer satisfaction. Want to build a smart shopping assistant for your store too? Let’s make it happen.
MzShop – Elevating Online Presence & Sales Through Strategic Marketing
As experts in eCommerce, we ensure that every project we work on is designed for success, leveraging our updated knowledge and hands-on experience. MzShop is another store we had the privilege to work on, focusing on growing its online presence, increasing market authority, and generating consistent sales. With a strategic blend of digital marketing, store optimization, and workflow automation, we helped MzShop achieve measurable results. Our expertise ensured that every aspect of the store was fine-tuned for maximum engagement and conversion. Our collaboration focused on: Brand Positioning & Market Strategy – Strengthening brand identity and establishing a competitive market presence. Website Optimization & Design – Enhancing user experience with a Custom, conversion-optimized Shopify store. Digital Marketing & SEO – Implementing data-driven strategies to attract and retain customers, ensuring organic and paid traffic growth. Paid Advertising (Google, TikTok, Facebook & Instagram Ads) – Running high-converting ad campaigns to drive targeted traffic and boost sales. Google My Business & Google Merchant Center – Optimize local search presence and integrate Google Shopping for wider reach. Workflow Automation – Implementing key automation strategies, including: Abandoned Cart Recovery – Bringing back lost customers. Browse Abandonment – Re-engaging potential buyers. Customer Thank You – Strengthening post-purchase relationships. Customer Win-Back – Encouraging repeat purchases. Post-Purchase Follow-Ups – Enhancing customer experience. Email Welcome Series – Onboarding new customers effectively. By combining powerful marketing strategies with seamless automation, we helped MzShop grow its customer base, increase conversions, and achieve sustainable success.
Our portfolio showcases a variety of projects across different industries, where we’ve successfully with companies to optimize their website, increase leads, promote customer loyalty, implement AI chatbots, voice agents, sales automation, and build brand awareness through social media advertising, SEO, and also online presence creation for different types of brands. We also specialize in the design and Setup of an eCommerce store that will serve its purpose and as well suit the taste of our Buyers. Whether you are just starting out, or are looking to work on a new project
